To whom it may concern,
My name is Jasmen Medina. I am sending this email because u feel that someone knows and hopefully something is done. It was heartbreak for my little one. My duaghters name is Jamira Young. She has been through alot for a child her age. Last yr we moved here from Florida leaving all family behind. She has had a very traumatic past an has been through more then most adults. Last 2 yrs we I applied for holiday assistance through toys for tots due to hardship in hopes of some relief. Toys for 4 tots at salvation army in Providence Raod Island finally gave me toy pick up date, only to find out later my name was never registered. I was told they had nothing with my name or my little ones.At the last minute with my heart torn i thought what do i do call their corperate office for help? Call or try other agencies? That day I left with an empty bag to an emty tree and it was horible. I was crying an heartbroken. I completly understand that your work is important, hard, needed an not always at hand but I must say that as a person who also gives and understands life's circumstances, that this was all handled very unprofesional. It is sad to say but this yr was the same. I am sending this email and experience in hopes that no one goes through same thing. Merry Christmas.
Product or Service Mentioned: Toys For Tots Donation.
Reason of review: Poor customer service.