Contact Toys For Tots Customer Service
Toys For Tots Phone Numbers and Emails
Customer Service Number:
-
(703) 640-9433
Fundraising/ Donations:
-
(703) 649-2023
Toys For Tots Emails:
Media
Marketing Inquiries, Opt-out of Marketing Emails
mtftf@toysfortots.org
Contact Information
Toys For Tots Website:
Toys For Tots Help Center:
Corporate Office Address:
Marine Toys for Tots Foundation
18251 Quantico Gateway Dr
Triangle,
Virginia
22172-1776
United States
Fax:
+1 (703) 649-2054
How Good is Toys For Tots's Customer Service?
Summary of Toys For Tots Customer Service Calls
1.5K
TOTAL
CALLS
CALLS
01:51
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toys For Tots?
Request for Information Question:
- “Need to speak with someone asap”
- “I need help with Christmas”
- “Need help for Christmas”
Website/ Application Question:
- “To see if my application went threw”
- “Filled out the wrong application”
- “Application”
Account Question:
- “Need to sign up my kids”
- “Won't let me sign up”
- “To see when is the last day to sign up”
Shipping and Delivery Question:
- “It's called The mustard seed 24-hour daycare ministry her name is Ms Calhoun she's taking Toys for tots and giving it to her own family she had us to fill out for our kids to receive toys for Toys for tots and never received them she said everybody r”
- “I have not received my pickup date”
- “I just pick my toys and I think they gave me the young package I need to know what to do”
Product/ Service Question:
- “Damage”
- “I miss my appointment to pick up on the 17th due to work”
- “WORKER WAS RUDE AND MEAN”
Staff Question:
- “Verifying, if the families I signed up as a case manager, you received the applications”
- “Customer service”
- “Rude, heartless woman too much to say what all was wrong”
Cards Question:
- “Card for gift has not been received , and it is a gift”
- “I lost my card”
- “I don't have my kids birth certificate but I have they social security cards”
Return/ Replace Question:
- “No one ever contacted me i have tried for several days to contact leads and no one has returned phone calls”
- “Returning a cal”
- “Change my pick up time”
Activation/ Cancellation Question:
- “Cancel my mom's name”
- “Trying to cancel my request”
- “Cancellation”
Payments and Charges Question:
- “Reporting fraud”
- “Unauthorized donation”
Employment Question:
- “I lost my job and my kids don't have anything for Christmas”
- “Can't make it today due to mandatory overtime on my job.”
- “Sign up for toys for my son because my temp job laid me off two days ago and it's going to be so hard for Christmas :/ thank you so much !”
Other Question:
- “Didn't pick up was lied to”
- “Pick up”
- “Toys never picked up”
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Toys For Tots